Products can be a little overwhelming at first, but once you get the hang of it, you will fly through them! I will give you a 0-100 overview of what's required to get a product in CommentSold and ready for sale!

First step is to go to Products -> Add Product (click this link to go directly there). You will be greeted with a screen like this.

Product SKU - is something that we may not make optional in the future, but it's highly suggested that you simply start with sku1 as the product sku, and let the system suggestion new skus for you as you grow. You can see this is suggesting sku4 for me

Product Name - this is the name that will be displayed to the users on the site and through Facebook. A good name be "Aztec Ruffled Tunic" - a bad name would be "Product 1" or "Dress"

Brand/Brand Style # - Both of these fields are private and will never be seen by your users. We use these fields to let you run reports to see how well different brands/vendors are selling to your audience, and what the return rates are of those vendors. You may want to look monthly and see that a particular vendor has a 3x return rate as your other vendors, because their sizing isn't consistent or the quality is bad. 

Size/Colors - Enter in the different variations of the product that you have. If you have a Aztec Ruffled Tunic but it comes in one color and multiple sizes, you'd put Small, Medium, Large in the size box and leave colors blank. Note: Hit enter after each size. If you have a maxi dress that comes in different sizes and colors, you would put S/M, M/L in the sizes and Red, Blue, Black in the colors. Please note, you want the sizes/colors to be easy for the user to type so they can order it through comment selling. 

Cost/Retail Price - For most shop owners, this is a scary area. CommentSold was specifically built to help you grow - including being your Financial buddy! Put the cost of your item (what you paid for it, per item), and the retail price - what you plan to sell it to your customers for. As a general rule of thumb, you'd like your retail price to be at least 2x what your cost is.

All of this information, what your net profit is, how much your clothes cost that you just sold, etc - is available in the Reports page

Description - This is the product description that your users will see when they pull up the product on the website, phone app or Facebook. An example of a good description may be. Don't overthink it, it doesn't have to be fancy!

Click "Add Product"

Step 2 - Images

What's a good product without some images to show your user? We recommend uploading at lease once image of your product. Click "Chose File", pick one, then select "Upload new image".

After uploading, click "Done uploading images". Note, you will want to upload square images (same width/height) for best viewing in Facebook.

Step 3 - Inventory

Inventory management is one of the most important pieces to running a business. If you keep good inventory (which CommentSold does for you), you will have accurate reports of what your clothes are worth, how much money you received from customers and how much money you MADE!

I know what you may be thinking

but I promise that it'll all click!

CommentSold automatically creates the proper amount of inventory based on the variants you added (sizes: small, medium, large/colors: red, green)

Please note that you cannot remove or add new types of inventory for this sku. If you realize that you actually have Large, 1XL, 2XL instead of Small, Medium, Large - you need to start over. We do this on purpose to protect YOU! What if you accidentally deleted inventory that many orders were tied to? That would not be good!


The first thing you should do is put the weight of the items in. For something like small/medium/large or different colors, where you are confident the weight will be the same, you just have to weight one of the sizes. We usually recommend to error on the side of caution - weigh the large and put that number in there.


Location will be where you store the item. You could say it's in the "mail room" or "hanging on the 3rd rack". We highly recommend having a plastic bin or other divided system with numbers on them. Then you can put that it's in "Bin 1". This is important, because later on when you are fulfilling orders, the system will tell you exactly where all the items are to fulfill a particular order. Worst comes to worst, just use SOME name like "rack 1" or "back of store". This will help group all orders together when doing mass fulfillment. In this example, I will put the reds in Bin-1 and the Greens in Bin-2:


The final step will be entering in how much inventory you have for each piece. Let's say that the vendor sent us 3 smalls, 2 mediums and 1 large for each color. You'd simply say that you want to add 3 smalls into red-small and hit the + sign:

Note that if you re-stock an item in the future, you can always come back to the inventory and add the new inventory into the system to alert all the people on the waitlist that it's time to buy! The system does this all for you automatically

Your final page will look something like this - see that we have 9 ounces as the weight, and Bin-1 as the location for red, and Bin-2 as the location for green.

That's it! 

Now if you go back to your Products Page you'll see your new item ready to be posted and purchased!

Click here to go the next step - posting it to Facebook!

Extra Info


Barcodes are a great way for you to keep track of your inventory and make sure that the right items are going out when they are packaged! To enable barcodes, you must have a Dymo or Zebra printer and go to the Barcode Setup here:

After you enable that, you will be able to print SKU labels to put on your products directly from the inventory page! 

Click here to head over to a fulfillment overview for more information on utilizing barcodes in fulfillment to eliminate shipping errors!

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